Frequently Asked Questions
Ans. Nirogi Jeevan is a registered brand of Nirogi Jeevan Trading Company Registered in India having head office in New Delhi, owning all required compliances and acts and regulations. We strictly adhered to our Privacy Policy and ensure to keep our customer sensitive data intact. You can Trust us.
Ans. Yes! Off course www.nirogijeevanstore.com website is user friendly and has been designed to suit for All devices like Laptop, Desktop, Tablet and Even mobile.
Ans. Some reason you should choose to buy from NirogiJeevanStore.com
Best quality product on a reasonable price
No Vendor, in house packed, handled under strict guidelines for best quality outputs.
Used and return option (Premium Customer Only)
Quick Chat Support for Gold and Premium customers.
Easy shipment and hassle-free return policy.
Still if you feel uncomfortable your reach us through:
We are also available on Amazon.in, Flipkart.com, Meesho.com
Ans. Yes, Off course! Enjoy 10% Discount over and above of regular discounted price on All our products and services for our new customers.
Use coupon code NEW01 (Only Valid for One Time)
Ans. Nirogi Jeevan Store symbolizes our efforts to bring you only authentic, premium quality products which helps us establish a unique trust among our customers. Our wide variety of product are in pipeline you may find all the product range on our website soon.
You will find best quality products from various categories like:
-Health & Ayurvedic Products
-Pooja and Religious Products
-Kitchen and Groceries
-Home and Décor
-Gifts and Toys
-Festivals Specials
-Dry Fruits and Seeds
-Essentials Aroma Oils and Power Extracts.
Ans. Nirogi Jeevan Store offers All Types of Payment Options except Cash on Delivery. COD is only available to our regular customers (who have completed their 10 purchasing within six months)
Ans. Unfortunately based on analysis and previous experiences and some customer behavior the COD payment option was disabled however we are working on it and hopefully this option will be available to all customers soon. As of now COD payment option is only available to our regular customer as stated above.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis Ans. Expected Delivery duration is 3-5 business days depending upon the order quantity, location and Urgency Selected.
Generally, if order is booked before 2:00 pm Indian standard time it is dispatched on the same day. (We do not operate on Sunday- complete Off). Orders booked post 2:00 PMs are processed next day.)
Delivery Charges: Delivery is completely free for our Gold and Platinum customers (Membership holders) for regular and rest of the customers flat 70/-Rs is charged for anywhere in India.
Ans. Orders booked on Saturday before 2:00 PM IST will be processed on same day and business days count from Monday onwards.
Ans. Nirogi Jeevan Offers a unique benefit to our premium’s members. They can use our product, share their feedback over email to us and if they don’t like it they can return the used product and get their money returned (Post deduction of minor charges of shipping and handling)
Note: Product can be used or tested up to 25% only, 75% product must be returned in a well packed form.
Ans. We offer hassle free return policy to our all customers. Please refer to our return policy.
Important:
Please record unpacking, damage or fault, without unpacking recordings refunds will not be processed. (please send the video to below given support email)
Report the issue by sending an email to our support@nirogijeevanstore.com or call our customer care helpline 01169296615 (10:00 am to 8:00pm IST) get a refund ticket number generated.
Payment refund is processed in 3-5 business days or upon receiving returned product whichever is earlier.
In case of any issue post this timeline can be directly escalated to our escalation matrices escalations@nirogijeevanstore.com
Generally, this is it. You can refer to our Cancellation and Return policy here https://nirogijeevanstore.com/cancellation-and-return-policy/
In case if you have any further question, which stops you to enjoys our wide range of benefits then please share your queries, feedback and experience with in the form of testimonials to us on our support@nirogijeevanstore.com email address.
Irrespective of positive or negative video-based testimonials we offer 10 rewards to our regular customer every month. Our customers are notified for their offer and rewards via email every month before 25th. (Lucky Draw Based selections)