Return policy

Return and Refund Policy

Cancelation Policy: -

1. in case there is an order cancellation. Please do so before it is shipped. Once the product is shipped it can’t be cancelled using our website.

Return Policy: -

1. Return/Exchange is available for selected products only. The return information is available on the product page on the website. The return policy of a product can be changed without prior notice.

2. In case we do not have pick up service available at your location. You would have to self-ship the product to our office Address.

3. Return/Exchange charges may apply on case to case basis.

Refund policy:-

.We accept the refund request if there is a mismatch in quality, size, color or design or in case an item is missing/wrong/damage in a combo order.

.Once the product has been picked up, the Refund is processed on the next 5-7 working days with the same transaction mode.

NOTE FOR RETURN:-

• The items should be unused and unwashed for hygiene reasons. • The product should have the original packaging and tags in place. Items without the original tags will not be accepted. • Customized products cannot be returned or exchanged • Return/Exchange requests that are not raised within the return period (Refer product page) the product would not be accepted.

Refund Policy

At Nirogi Jeevan™ Store, your satisfaction is important to us. However, please note that we do not offer returns or refunds on any products once purchased.

We only provide exchange under the following conditions:

Exchange Eligibility

1. The product must be unused, unopened, and in its original packaging.
2. Exchange requests must be raised within 24 Hours of delivery.
3. An exchange will only be accepted in cases of:
4. Wrong product delivered
5. Damaged or defective product received

Exchange Process

1. Contact our support team at support@nirogijeevanstore.com or call +91 1169 296615 within 3 days of receiving your order.
2. Provide your order details and a photo/video proof of the issue.
3. Once approved, we will arrange an exchange for the correct or replacement product.

Important Notes

1. No monetary refunds will be issued under any circumstances.
2. Exchanges are subject to stock availability.
3. Shipping charges (if any) are non-refundable.
4. Products purchased during sales or promotions are not eligible for exchange unless defective or damaged.

📧 Support Email: support@nirogijeevanstore.com

📞 Phone: +91 1169 296615

📍 Address: Plot No: 2, Street -11, Sidhatri Enclave, New Delhi - 110059